Maintenance2018-11-28T11:30:38+00:00

MAINTENANCE SOFTWARE FOR
FIELD SERVICE EFFICIENCY

___

Are you looking for a software tool to optimize and digitize the field service of your maintenance or installation company? One in which you could, for example, schedule your workforce, digitize work orders, but also get time registration? With LINK2FIELDSERVICE, you will get that and many more tools in one program. In addition, you will get insight into all processes within your business and more importantly: optimized and digitized field service.

Make working with work orders easier for your field service by implementing digital work orders. As a result, you’ll no longer have any loose papers that sometimes get lost or are unreadable. Instead, you will now have digital work orders than can be sent directly by your service technicians. In addition, wouldn’t it also be ideal to always have fully updated and correct time registration? And what about a schedule for your workforce and your projects, focused on efficiency and optimization?

These are just a few examples of what WAY2CONNECT can do to help you digitize and optimize your maintenance or installation company. Discover below which branch specific-solutions are suitable for you.

Digital work order

INTERNET OF THINGS

Combine Internet of Things (IoT) with LINK2FIELDSERVICE and plan service and maintenance more efficiently. Your planners will receive a notification, sent from your installation, when service or maintenance is required. Based on these notifications they can, manually or completely automatically, send an employee to a specific location.

Digital work order

DIGITAL WORK ORDERS

Are you plagued by work orders that are unreadable or even get lost? By digitizing your work orders they will always be readable and never get lost. In addition, your service technicians will be able to send the digital work orders back directly from any location.

Workforce scheduling

WORKFORCE SCHEDULING

Plan the scheduling of your service technicians efficiently and get a clear overview. Automatically assign activities to your service technicians based on availability, location and materials, for example. This way, you always stay on top of the current progress of your daily workforce schedule.

Time registration

TIME REGISTRATION

Hours registered incorrectly and/or too late are a thing of the past. From now on, you will continuously have accurate time registration. In addition, your service technicians’ hours worked can be immediately processed in the invoice and payroll administration.

Project scheduling

EFFICIENT PROJECT SCHEDULING

Give your planners direct access to a clear overview of all your projects on a daily basis. From now on, they can schedule projects for your field service efficiently and easily.

Management information

MANAGEMENT INFORMATION

Get an overview of all processes within your business at a glance, either as a report or as a dashboard, whichever you prefer. You can get a summary of your time registration or your workforce schedule, for example.

Maintenance contracts

CONTRACT MANAGEMENT

Optimize your maintenance contracts and get insight into your maintenance cycle per customer and receive notification when maintenance appointments must be scheduled.

Customer portal

ROUTE OPTIMIZATION

Optimize the routes of your field service employees. Based on their skills, appointments and location, an optimized route is calculated in the software for scheduled activities.

Customer portal

TRACK & TRACE

Get real-time insight into the location of your field service employees with Track & Trace. At a glance, you can see where they are and who is closest to a particular location. In addition, it also gives you an overview of historical routes.

Customer portal

CUSTOMER PORTAL

More and more, clients today demand reports of your work done with them. With the customer portal, you can now offer them transparency and insight. Add to that the option for your clients to schedule work orders via this portal.

Inventory management

MATERIAL PLANNING

Material planning allows you to reserve the required equipment for projects. As a result, you will know at all times whether there is sufficient availability and where the material is located.

Inventory management

INVENTORY REGISTRATION

Optimize your inventory management and get a clear overview of your inventory. Know exactly on any given moment of the day where your materials and parts are by automating your inventory.

Installed base

INSIGHT INTO YOUR INSTALLED BASE

Do you want full access to your installation and maintenance information, always and everywhere? Our software provides instant access of all data from any given location.

Software integration

SOFTWARE INTEGRATION

If you are already using software for your company, but would like to add LINK2, it can easily be integrated to work problem-free with your current software and other well-known software programs.

More information about our software or requesting a demo immediately? Fill in our contact form and we will contact you as soon as possible.

REQUEST A DEMO

Get real-time insight in your daily field service activities, work more efficiently and optimize multiple components within your business.

VIDEOS
___

.
Discover how SMT, using LINK2FIELDSERVICE, can work more efficiently and optimize its field service.
.
Watch video >

CUSTOMER STORIES
___

d
Thanks to the installed base, JVM Europe now has an overview of where parts are being placed and also when the need to be replaced.

Download direct >

In recent years, Novoferm noticed that customer requirements have become increasingly stringent. 24/7 Service and guaranteed response times are no exceptions for the company.

Download direct >

.
With LINK2FIELDSERVICE system, Espera Nederland managed to further improve its service levels. Processes are faster, more efficient and cost-effective.

Download direct >

These companies already chose our software: