Way2connect has a service portal for its customers. In this portal users can share questions and comments with our service desk as easily and efficiently as possible. We have made a new version based on feedback we received. The main purpose of this version is to make the portal even easier to use. The interface has been simplified and with a number of standard questions you can, for example, easily determine the priority of your request or issue.
In our portal you will also be informed about the status of your tickets and there is a more transparent workflow in handling them. To explain the workings of this tool, Way2connect has created this “Instruction manual Service Portal version 2” for you.
Download the manualhere.