THE SOFTWARE CENTRAAL
“We want to log in at module level and not just at machine level. Many of our machines are built modularly, allowing one module to be deployed in multiple machines” adds Lemmens. Only Way2connect from Etten-Leur proved to meet all the needs. “This made the decision easy.” said the manager.
In the solution, the field service management system is central. The planning application offers a clear and flexible layout for planning, it is responsible for import and export of digital work orders and provides continuous communication with our service technicians, currently equipped with PDAs. The software of Way2connect also runs on the PDAs.