Boretti chooses for the field service software LINK2 from WAY2CONNECT. Starting September, Boretti will use LINK2 to inform its customers optimally about the scheduled work. In combination with the integrated ticket system, customers can access all relevant information through Boretti’s portal. Customers are also informed by email and text of the progress. With the help of LINK2, Boretti can also measure its customer satisfaction with the goal of achieving higher quality.